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Part of an email program, where you store contacts emails addresses.
'Asymmetric Digital Subscriber Line' a type of broadband internet connection.
Helps stop people accessing your computer without your permission.
Help protects your computer from viruses, which can harm your computer and affect how well it works.
A computer program which is installed on to a computer or downloaded onto a Smartphone.
A file that is ‘attached’ to the text of an email and then sent.
Copying files, sometimes all the files on a computer, to either an external hard drive or to ‘the cloud’.
The amount of data that can be carried per second over your internet connection.
Blind Carbon Copy, is a function in email. You can send an email to more than one person but recipients can not see who else received the email.
Blog, short for ‘weblog’ is a personal (or sometimes business) online ‘diary’. Blogs may be personal or may be related to an area of interest or specific topic.
In any internet browser you can bookmark/favourite (save) links to websites to which you want to return.
Broadband is a permanent high-speed internet connection that can send and receive digital information and is 'always-on'.
A browser, or 'web browser' or internet browser is a program/application you use to view websites on the internet.
An error or problem in the software that operates a program/application that stops it from working the way it should.
The amount of data ‘space’ needed to store one character of text.
The information saved by a browser to help website load more quickly when visited again.
A system often used when registering on website where letters are displayed which you need to retype to prove you are a real person and not a spammer trying to register for the website.
Carbon copy or courtesy copy. Sends an email to person but usually means that you don’t want them to do anything but rather the email is for their information only.
A real time online conversation, where the people in the chat type their comments to each other. Chat can be in an online ‘chat room’ or using a chat program such as MSN Messenger or Yahoo! Messenger.
One letter or symbol of text.
Where the data is stored and accessed by the internet ('clouds') instead of on your local computer: this can include online storage and online applications.
Small file that websites use to ‘remember’ you when you revisit a website. For example you may have registered for the website or changed the setting of the website; cookies allow the website to remember this.
When a computer freezes, stops working, instantly shuts down. It is often fixed by restarting the computer, the cause is often not known.
The flashing vertical line that shows you where you are on a computer screen when you are typing.
Cut and paste
When you select (highlight) text, image or files and ‘cut’ them, remove them from one place in a document or on a computer, and ‘paste’ them to a new place in a document or on a computer.
Another word for the internet.
The standard settings in a computer program/application or website. It is often possible to change the settings to suit your needs.
The layout of icons and documents on your computer screen.
A USB device that plugs into a computer than can provide a computer with access to the internet.
When you save a file such as a document, picture or video, or program/application usually from the internet on to your computer.
Electronic mail. Sending messages, via the internet from one person to another.
A security measure that makes information unreadable without a password or key to unscramble it.
A message on a computer or in a program/application telling you something is not working properly.
Frequently Asked Questions. A list of websites on a website that contains common questions you may have about the website, product or service.
In any internet browser you can bookmark/favourite (save) links to websites to which you want to return.
A box or space on a website or form where you can enter text.
Information, such as a document, picture or video that can be opened on a computer.
A program/application (or sometimes hardware) that monitors the internet traffic onto your computer and stops unauthorised access to your computer.
To send messages usually via email or on message boards and chat forums that will offend, annoy and antagonise people.
A part of a website or a website specifically for a forum(s) where users can leave comments and have discussions.
When a person deliberately becomes friends with someone with the express purpose of lowering their inhibitions in preparation for exploitation, the exploitation can be sexual but may also be financial.
Hard drive/hard disk
A device which stores data, most computers contain a hard drive and hard drives can be external to the computer and portable.
The physical parts of a computer, such a keyboard, mouse and screen.
In a web/internet browser the history is a record of all the websites visited .
Text that contains a link that will, when clicked, take you to another website.
A small picture that represents a file, action, program/application, when clicked on will start the associated application.
The folder in your email program/application where all your email arrives.
Putting a program/application on your computer, either from a CD-ROM or after downloading from the internet.
Instant Messaging – also known as IM. A real time online conversation, where the people in the chat type their comments to each other. Chat can be in an online ‘chat room’ or using a chat program such as MSN Messenger or Yahoo! Messenger.
A network of millions of computers (and the data stored on them) around the world connected by telephone lines, cables or satellites.
Internet Explorer – or IE – is one of the most popular web/internet browsers, designed by Microsoft.
A program designed by Apple where you can buy and play a variety of multimedia products, including music and videos, and transfer them to devices such as iPods and MP3 players.
Internet Service Provider, a company that provide you with a service so you can access the internet.
Unsolicited, often unwanted email.
A small portable computer with a screen and a keyboard that folds in half protecting the screen and the keyboard, that will run from an internal battery as well as mains power.
A word or picture in a document or website that when clicked on with take you to another document or website,
To sign in to a website, account or service by entering your username and a password.
Text speak for 'Laugh Out Loud', meaning something is funny.
Another word for email inbox.
Malicious software specifically designed to damage your computer or corrupt your data.
A program which plays audio and video files.
A popular concept which spreads quickly through the internet via social networking sites, emails and other popular forms of internet communication.
The monitor is the screen for your computer where everything is displayed. If you are using a laptop, the monitor is the inside of the lid where everything is displayed.
A list of options or files that are available.
A moderator monitors specific message boards, forums or website comments and can remove inappropriate content and reply to comments.
An audio file format.
A device which will play audio files/tracks. An iPod is a type of MP3 player.
A video file format.
Microsoft Network: a collection of sites and services provided by Microsoft. One of the most popular is MSN messenger, an instant messaging service.
A presentation or video with different types of media such as text, audio and video.
A game which can be played by more than one person at the same time.
A social networking website www.myspace.com.
A group of computers connected and communicating via cables or wirelessly.
Another name for a laptop computer.
Not connected to the internet.
Connected to the internet.
Usually refers to software that is developed and then shared for free. The programming code is available for others to collaboratively alter and adapt with a view to making the software better or complete specific tasks.
To choose to do something or receive updates, emails or newsletters.
To choose not to do something or receive updates, emails or newsletters.
A combination of letter, numbers and sometimes other characters (eg %!?) that restricts access to a computer, email accounts and other online accounts. A password should be hard to guess and be kept secret.
Personal Computer or desktop computer. A computer that is not portable (like a laptop) and has a separate monitor, mouse, keyboard and hard drive.
A type of document that may contain text and/or pictures that can not be edited. When it is printed it looks exactly as it does on the computer screen.
Faking ‘fishing’. Fishing for information via email such as bank account details and passwords by sending emails pretending to be from a bank or other financial institution asking for personal details.
Personal Identification Number. A series of numbers that are like a password usually to a credit or debit card. PINs should be hard to guess (not your date of birth) and should be kept secret.
A type of radio program specially rebroadcast or recorded for the internet. They can be listened to on a computer or downloaded and transferred to an MP3 player.
A setting on a mobile phone that can predict the word being typed, this can save time but can sometimes be incorrect but can be corrected.
An individual’s page on a social networking website, such as Facebook, the page can list information about the person – name, interests and photos.
Software that enables a computer to do something specific, for example the program ‘Word’ allows the creation of a text document. Other programs allows editing photos or listening to music.
To make a website load again, so the content can be updated or to fix a frozen website or website that isn’t working properly.
Really Simple Syndication: an RSS feed is a list of information taken from a website or service, updated in real-time with any new information added to the website.
A program that when a computer is inactive activates pictures or patterns that ‘save the screen’. Old model screens would be damaged if left turned on and unattended.
A way of looking for information on the internet or looking for information on a website.
A website that searches the internet for information, website, images or videos.
A list of items that have been selected to buy on a shopping website.
Short Messaging Service (also known as text messaging). Sending and receiving short text messages (not voice messages) between mobile phones.
A mobile phone that can access the internet.
Slang for the traditional postal service.
Using websites (like Facebook, MySpace and Twitter) to connect to and share information with other people.
Unsolicited email or junk email, sent to many people at the same time, usually containing advertising for goods and services, that are often fake or for adult products.
To browse the internet, moving between website.
In an internet browser tabs allow a user to view different websites without having to open multiple internet browsers.
Is above the Caps Lock key on the left side of a keyboard. It allows a user to move from one part (box) of a website to another.
A small portable computer with no physical keyboard or mouse, instead users use a stylus (pointer) or their fingers to navigate around the computer, and there is an onscreen keyboard.
Help (support) either to fix a problem or answer a question about computers, provided by a person either over the phone or in person.
Short Messaging Service. Sending and receiving short text messages (not voice messages) between mobile phones.
A row of ‘buttons’ displayed in a computer program. The buttons have symbols on them that indicates what the button does, for example, a button that ‘prints’ will have a picture of a printer on it and the button for ‘cut’ has a picture of a pair of scissors.
Named in honour of the Trojan horse it is software that appears to perform a specific task but instead steals information or damages the computer. Trojans may also give someone unauthorised access to a computer.
A message posted on Twitter.
A website where users post short messages of no more than 140 characters. To see these messages a user must follow another user, accessing Twitter via a mobile phone is very popular.
To send something from a computer onto the internet.
Universal Serial Bus: a standard type and size of connection for connecting hardware to a computer via a cable.
The ‘slot’ where USB devices are plugged into a computer.
A name used to log into websites, online services and email. Often a username is not your real name.
A service that allows two or more people to communicate via the internet, using webcams so that they can see each other.
When information, an email or video clip is spread from person to person (often eventually millions) via the internet, like 'word of mouth'.
Unauthorised software that can damage a computer and spread itself to other computers damaging them as well, the virus attaches itself to another program or file, such as an email and is sent to other computers.
A video podcast.
The background picture on your desktop, it can be changed to personalise your desktop.
A single page of content on a website.
A pre-recorded or live video file broadcast over the internet to be viewed by many people at the same time.
An email service that is based on the internet rather than via a program on a computer. It is accessed via an internet browser.
Web, comes from the phrase World Wide Web, which is part of the internet.
A small video camera that attaches to or can be part of your computer that enables video chat, video conferencing and video recording.
Malicious software that copies itself and spreads to other computers, but unlike a virus does not need to attach itself to another program or file to spread to other computers.
www.youtube.com A website where people both amateur and professionals upload videos (usually no longer than 10 minutes) and others can watch, rate, comment on and share the videos.
A standard for mobile phones, which means a phone can access the internet via mobile broadband.